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Ongoing support

AI Clinic

Four hours of one-to-one time, in 30-minute slots
Duration
4 hours · 8 slots of 30 minutes
Format
One-to-one, in 30-minute slots
Audience
Anyone in the organisation

About the module

Workshops teach the method. Most people then get stuck on one specific thing: a brief that keeps missing, a spreadsheet that will not give a straight answer, a monthly task that should run on its own. The clinic is time set aside for exactly that. Each person brings one piece of real work, and the half hour is spent on it, at their screen, on their tools.

Who it is for
Anyone in the organisation, one at a time or as a small team with a shared problem. Slots are allocated however the client prefers, whether booked by participants, assigned by department, or partly held open for drop-ins.
Learning objective
Give people focused time with a facilitator on their own work, so a task that is not working, a report worth automating or a question about the organisation's AI policy ends the slot solved or with a clear next step.

What you will do

  • Bring one real task or problem from your own work
  • Work on it at your own screen, on the tools you use every day
  • Leave with it working, or with a clear next step and who to ask
  • Save what worked, as a brief or saved instruction you can run again

Lessons

3 parts · 4 hours · 8 slots of 30 minutes in total

  1. Before the day

    Booking and Preparation

    The client chooses how slots are allocated: booked by participants, assigned by department, or partly held open for drop-ins. Each participant sends a line beforehand on what they want to work on, so the slot starts on the problem rather than on finding one.

    You leave with: A full schedule, with each slot's topic known in advance.

  2. 8 × 30 min

    The Slots

    One participant, or a small team with a shared problem, per slot. The work happens at their screen on their own tools: fixing a brief, answering a question from their data, setting up a saved instruction for a monthly task, or checking a use case against the organisation's AI policy.

    You leave with: The task solved, or a clear next step.

  3. After the day

    Follow-up

    Each participant keeps what worked. The client's lead receives a short summary of common themes across the slots, without naming individuals.

    You leave with: Themes that point to the next training or support need.

What you leave with

  • Real work moved forward

    Each slot is spent on a participant's own task, not an exercise.

  • Something to reuse

    The brief, saved instruction or template that worked, kept where the participant can find it again.

  • A picture of where people are stuck

    A short summary for the client's lead of the themes that came up across the slots, without naming individuals, to shape the next training or support.

How we tailor it

  • Slots are allocated the organisation's way: booked by participants, assigned by department, or held open for drop-ins.
  • Blocks are timed to follow a workshop, or to run alongside a rollout.
  • Themes are reported back to the organisation's lead, without naming individuals.

Included in

Packages

Example programmes

Next step

Plan AI Clinic for your team

Every module is a half day on-site, fitted to your AI tools, your documents and your policy before it runs.