Resources · Playbook

Prompts that turn ChatGPT, Claude, and Gemini
into a useful colleague.

A working library of 113 prompts for hotels, written for the moments a GM, revenue manager, F&B head, or owner-operator actually needs help. Each one is copy-paste ready: edit the bracketed placeholders, drop it into your AI of choice, and ship.

The prompts are vendor-neutral. Most work equally well in Claude, ChatGPT, or Gemini · the “best for” tag points to the model where one of them genuinely shines for the task. Brackets are obvious so you can see what to edit. Output constraints are baked in so the result lands closer to first draft than to first try.

113 prompts20 categoriesClaude · ChatGPT · GeminiCopy-paste ready

The formula

A good prompt is five things in the right order

Most generic AI output is the result of a missing piece. Add Role, Context, Task, Constraints, and Tone, even just two or three of them, and the quality lifts sharply. The library below is built around this formula.

Role — example

You are the front-office manager of a 4-star city hotel…

Paste once per session

The hotel context block

Paste this at the start of any AI conversation. Every prompt in this library will then read with your hotel’s voice and constraints automatically.

Use the following property briefing as the silent context for everything you write in this conversation.

PROPERTY
Name & city: [HOTEL NAME, CITY]
Positioning in one line: [e.g. independent design hotel in a working-port neighbourhood / family-run alpine retreat / urban convention property serving DACH corporate]
Inventory: [NUMBER] keys, room types: [LIST]
Distinguishing feature most guests remember: [WHAT GUESTS PHOTOGRAPH / TELL FRIENDS ABOUT]

GUEST MIX
Primary segment: [WHO BOOKS US AND WHY]
Secondary segment: [SECOND BIGGEST SOURCE OF DEMAND]
Languages we routinely serve: [LIST]

VOICE & WRITING RULES
How we sound: [e.g. dry-witted but never sarcastic / understated and precise / unfussy and conversational]
Words we never use: [LIST 5-10, drop in any words that make us cringe]
Tradeable details (mention if relevant): [LIST OF SPECIFIC SENSORY DETAILS, e.g. the courtyard fig tree, the marble counter, the vintage Olivetti at reception]

GUARDRAILS
- Never invent rooms, treatments, certifications, or partnerships we have not listed.
- If you need a fact you do not have, ask before drafting.
- Where the truth is unflattering, say it plainly, the brand prefers honest to polished.
- Default to British English spelling unless I say otherwise.
113of 113 prompts
Channel
Best for
WhatsAppEmail

Best forClaudeChatGPT2 min · saves ~25 min of writing
WhatsAppEmail

Best forClaudeGemini3 min · replaces a translator queue
WhatsApp

Best forClaudeChatGPT1 min
Email

Best forClaudeChatGPTGemini5 min
WhatsAppEmail

Best forClaudeChatGPT2 min
EmailWhatsApp

Best forClaudeChatGPT2 min
WhatsApp

Best forClaudeChatGPT1 min
On-propertyInternal

Best forClaudeChatGPT3 min
WhatsAppOn-property

Best forClaudeChatGPT2 min
WhatsApp

Best forClaudeChatGPT1 min
WhatsApp

Best forClaudeChatGPT2 min
Internal

Best forClaudeChatGPT3 min
Web/Marketing

Best forClaudeChatGPT3 min · saves ~30 min of redrafting
Web/Marketing

Best forClaudeChatGPT2 min
AnalysisInternal

Best forClaudeGemini15 min · replaces a half-day report
Web/Marketing

Best forClaudeChatGPT2 min
Web/Marketing

Best forClaudeChatGPT3 min
AnalysisInternal

Best forClaudeGemini5 min
AnalysisInternal

Best forClaudeChatGPT10 min
Web/MarketingAnalysis

Best forClaudeChatGPT5 min
Analysis

Best forClaudeGemini10 min
AnalysisInternal

Best forClaudeChatGPT5 min
Analysis

Best forClaudeChatGPT4 min
AnalysisInternal

Best forClaudeChatGPT8 min
Email

Best forClaudeChatGPT5 min
Web/Marketing

Best forClaudeChatGPT10 min
Web/Marketing

Best forClaudeChatGPT5 min
Web/Marketing

Best forClaudeChatGPT10 min
EmailWeb/Marketing

Best forClaudeChatGPT15 min
Web/Marketing

Best forClaudeChatGPT8 min
Internal

Best forClaudeChatGPT20 min · replaces a half-day workshop draft
Internal

Best forClaudeChatGPT5 min
Internal

Best forClaudeChatGPT3 min
InternalEmail

Best forClaudeChatGPT5 min · replaces ~90 min of writing
Internal

Best forClaudeChatGPT3 min
Internal

Best forClaudeChatGPT3 min
Web/MarketingOn-property

Best forClaudeChatGPT8 min
InternalOn-property

Best forClaudeChatGPT10 min
On-propertyEmail

Best forClaudeChatGPT5 min
InternalAnalysis

Best forClaudeChatGPT5 min
EmailWeb/Marketing

Best forClaudeChatGPT5 min
Web/Marketing

Best forClaudeChatGPT5 min
Web/MarketingEmail

Best forClaudeChatGPT8 min
WhatsAppEmail

Best forClaudeChatGPT2 min
InternalOn-property

Best forClaudeChatGPT5 min
Email

Best forClaudeChatGPT8 min
EmailInternal

Best forClaudeChatGPT10 min · saves ~2 hours
EmailWeb/Marketing

Best forClaudeChatGPT15 min
Email

Best forClaudeChatGPT5 min
Email

Best forClaudeChatGPT8 min
AnalysisInternal

Best forClaudeGemini10 min
Web/Marketing

Best forClaudeChatGPT5 min
Internal

Best forClaudeChatGPT5 min
Internal

Best forClaudeChatGPT5 min
Internal

Best forClaudeChatGPT8 min
InternalWhatsApp

Best forClaudeChatGPT2 min
EmailInternal

Best forClaudeChatGPT10 min
InternalEmail

Best forClaudeChatGPT8 min
InternalEmail

Best forClaudeChatGPT10 min
EmailInternal

Best forClaudeChatGPT8 min
EmailInternal

Best forClaudeChatGPT10 min
Internal

Best forClaudeChatGPT8 min
Web/MarketingEmail

Best forClaudeChatGPT10 min
InternalAnalysis

Best forClaudeChatGPT15 min
Web/Marketing

Best forClaudeChatGPT10 min
InternalOn-property

Best forClaudeChatGPT10 min
Internal

Best forClaudeChatGPT8 min
Internal

Best forClaudeChatGPT5 min
InternalAnalysis

Best forClaudeChatGPT10 min
Internal

Best forClaudeChatGPT5 min
InternalOn-property

Best forClaudeChatGPT5 min
AnalysisInternal

Best forClaudeChatGPTGemini5 min per room
AnalysisInternal

Best forClaudeGemini10 min
AnalysisInternal

Best forClaudeChatGPT15 min
AnalysisInternal

Best forClaudeChatGPT8 min
AnalysisInternal

Best forClaudeGemini10 min
AnalysisInternal

Best forClaudeChatGPT5 min
Analysis

Best forClaudeGemini15 min
EmailWhatsApp

Best forClaudeChatGPT12 min
EmailWhatsApp

Best forClaudeChatGPT5 min
AnalysisInternal

Best forClaudeGemini20 min
EmailWhatsAppInternalOn-property

Best forClaudeChatGPT10 min
AnalysisInternal

Best forClaudeGemini15 min
AnalysisInternal

Best forClaudeGemini15 min
AnalysisInternal

Best forClaudeChatGPT20 min
AnalysisInternal

Best forClaudeGemini20 min
AnalysisInternal

Best forClaudeGemini15 min
Web/MarketingInternal

Best forClaudeChatGPT20 min
On-propertyWeb/MarketingInternal

Best forClaudeChatGPT10 min · use during, not before
InternalEmail

Best forClaudeChatGPT15 min
InternalAnalysis

Best forClaudeChatGPTGemini15 min · replaces a 90-minute spreadsheet exercise
InternalAnalysis

Best forClaudeChatGPT8 min
Internal

Best forClaudeChatGPT5 min
Internal

Best forClaudeChatGPT8 min
InternalAnalysis

Best forClaudeChatGPT10 min
EmailInternal

Best forClaudeChatGPT3 min
Email

Best forClaudeChatGPT5 min
EmailWhatsApp

Best forClaudeChatGPT8 min
EmailWhatsAppOn-property

Best forClaudeChatGPT10 min
WhatsApp

Best forClaudeChatGPT3 min
EmailInternal

Best forClaudeChatGPT15 min
Email

Best forClaudeChatGPT4 min
EmailInternalOn-property

Best forClaudeChatGPT6 min
InternalAnalysis

Best forClaudeGemini10 min
Internal

Best forClaudeChatGPT5 min
AnalysisInternal

Best forClaudeGemini10 min
AnalysisInternal

Best forClaudeGemini8 min
AnalysisInternal

Best forClaudeGemini10 min
Email

Best forClaudeChatGPT8 min
Internal

Best forClaudeChatGPT5 min
InternalAnalysis

Best forClaudeChatGPT10 min
Web/MarketingAnalysis

Best forClaudeChatGPT12 min

How to read the playbook

Edit the brackets

Anything in [BRACKETS] is yours to fill. The prompt works without you reading every line, but the more specific your context, the better the output.

Use the context block

Paste the hotel context block above at the start of any AI session. Every prompt from the library will then read with your hotel’s voice and constraints automatically.

Refine in conversation

The first answer is rarely the best. Ask for a shorter version, a different angle, or a translation · most prompts get noticeably better on the second or third turn.

One thing to know

Do not paste guest names, ID numbers, payment data, or anything personally identifiable into a public AI chatbot. For anything sensitive, use an enterprise account with a no-training contract, or strip the identifying details before you paste.